Return Policy

Splendidthi™ aims to maintain clear and fair return guidelines for customers who may need assistance after receiving an order.

Return Eligibility Window

Return requests are generally accepted within 30 days after delivery confirmation.

Item Condition Requirements

To qualify for return consideration, items should typically:

• remain unused

• include original packaging materials

• contain all accessories or components

Products showing significant wear, alteration, or damage caused after delivery may not qualify for return processing.

Request Procedure

Customers wishing to begin a return should first contact support with order details. Once the request has been reviewed, return instructions may be provided.

Sending items without prior confirmation may delay processing.

Inspection Stage

Returned products may undergo inspection upon arrival to confirm eligibility based on the return conditions.

Non-Eligible Situations

Return requests may be declined if:

• the request is submitted beyond the allowed timeframe

• the item has been installed or modified

• essential packaging components are missing

Refund Timing

If a return is approved, the refund process generally begins after inspection is completed. Processing time may vary depending on the original payment method.