FAQ

1.What type of products are available through Splendidthi™?

1.The store focuses on lighting fixtures designed for indoor spaces, including decorative lighting and functional illumination for residential or workspace environments.

2.Are bulbs included with lighting fixtures?

2.Some lighting products may include bulbs, while others require compatible bulbs to be purchased separately. Product pages normally provide this information.

3.Can lighting products be used internationally?

3.Electrical standards differ between regions. Customers outside the United States should confirm compatibility with local voltage and electrical requirements before installation.

4.What should I do if my package arrives damaged?

4.If a shipment appears damaged during delivery, customers are encouraged to document the condition and contact support so the situation can be reviewed.

5.Is it possible to modify an order after placing it?

5.Order adjustments may be possible if the request is received before the order has moved into the preparation stage.

6.Do product images represent the exact color?

6.Screen brightness and device displays may influence how colors appear online, so slight variations between images and the actual product may occur.

7.How can I check the status of an order?

7.Shipment updates and order notifications are generally sent to the email address provided during checkout.